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Important Info
Shipping
Free shipping Australia wide on all orders.
Please note that the customer is responsible for any duties and tax associated with their country of residence.
Returns
You can return within 14 days of the purchase date of the item. All goods must arrive in their original, unworn condition including tags. We will not exchange or refund sale items.
The customer will be required to pay your own postage costs which are non-refundable. We recommend using tracked postage to ensure your item arrives safe and sound.
Flava
PO Box 4028
Wishart VIC 3189
Australia
Once your return is processed you will be issued with a credit.
Flava does NOT offer refunds on products if you simply change your mind. We offer refunds only where items are deemed faulty and a full refund will be issued to you once we have received your shipped item. You are responsible for the cost of the return shipping.
Do NOT send any returns to Flava prior to contacting Customer Service (enquiries@flavafashion.com.au) by email.
Payment
We accept payment by most credit cards (Visa and Mastercard). In the event that you prefer to pay for your item by direct debit, please contact us directly (enquiries@flavafashion.com.au) with your desired item(s) and size(s), and we will provide you with our information via email.
Flava does not store any credit card details and keep all personal information safe and secure.